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Sample report · fictional business · sample data

The monthly report, exactly as it arrives.

Every month each website gets one plain-English report like this, by email with a link. This one is for a made-up heating company, so you can see every section: what happened, where the enquiries came from, what was changed, and what to do next.

Growth Reportexample.comPrepared by Conversion IQ

September 2026

Northfield Heating

38 enquiries came in through the website, up from 31 in August.

The month in short

Most of them came from people searching Google for boiler repairs, and 14 people phoned or emailed rather than filling in the form.

We repeated your “Book a visit” button in the first screen on phones, where most of your visitors never scroll far enough to see it, and started testing a headline about same-day repairs.

The most useful next step is on your side: making the phone number optional on the quote form, which is where most people who start it give up.

The month in numbers

What happened in September 2026

Visitors
2,204
+12.3% vs Aug
People who visited your website
Tracked enquiries
38
+22.6% vs Aug
Form sends, phone taps and email clicks
Conversion rate
1.72%
+9.1% vs Aug
The share of visitors who got in touch
Phone & email enquiries
14
+55.6% vs Aug
Visitors who tapped to call or email you
Form completion rate
56%
Tracked from this month
Of those who started your form, how many sent it
How far phone visitors scroll
31%
The typical phone visitor sees this much of the page
Across all your pages, on phones only
Day by day

How the month unfolded

Every bar is a day. The shaded area is how many people visited; the green bars are the enquiries that came in.

Busiest dayThu 24 Sep93 visitors
Typical day73visitors
Days with an enquiry25 of 30in September 2026
Visitors per dayEnquiries per day
Where your enquiries came from

Which visits turned into enquiries

Every form sent, phone tap and email click this month, traced back to how that visitor arrived - so you can see what search, ads and everything else are actually bringing in.

Enquiries traced38forms, phone taps and email clicks
From organic search17found you on Google without an ad

By channel

  • Organic search17
  • Direct / typed in8
  • Google Ads7
  • Other websites3
  • Social media2
  • Not known1

Organic search enquiries by landing page

  1. /boiler-repair7
  2. Homepage6
  3. /boiler-installation3
  4. /boiler-servicing1

The page each visit from Google (without an ad) started on - the clearest sign of which pages your search work is paying off on.

Every enquiry

DateHowCame fromStarted onGot in touch onJourney
30 SepFormOrganic searchHomepage/contact
29 SepFormOrganic search/boiler-repair/contact
29 SepPhone tapGoogle AdsHomepageHomepage
26 SepPhone tapDirect / typed inHomepageHomepage
25 SepFormDirect / typed inHomepage/contact
24 SepEmail clickOrganic search/boiler-installation/contact
24 SepFormOrganic searchHomepage/contact
24 SepPhone tapOrganic search/boiler-repair/boiler-repair
23 SepFormGoogle Ads/boiler-repair/contact
23 SepFormOrganic search/boiler-servicing/contact
22 SepFormOther websitesHomepage/contact
22 SepFormGoogle Ads/boiler-repair/contact
21 SepPhone tapOrganic searchHomepageHomepage
19 SepFormOther websites/boiler-installation/contact
18 SepPhone tapOrganic searchHomepageHomepage
18 SepEmail clickDirect / typed inHomepage/contact
17 SepFormOrganic search/boiler-repair/contact
16 SepPhone tapGoogle Ads/boiler-servicing/boiler-servicing
16 SepFormSocial mediaHomepage/contact
15 SepFormDirect / typed inHomepage/contact
15 SepFormOrganic search/boiler-repair/contact
14 SepPhone tapSocial media/boiler-installation/boiler-installation
12 SepFormOrganic searchHomepage/contact
11 SepFormDirect / typed in/contact/contact
11 SepFormGoogle Ads/boiler-repair/contact
10 SepPhone tapOrganic search/boiler-servicing/boiler-servicing
9 SepFormOrganic searchHomepage/contact
9 SepFormDirect / typed inHomepage/contact
8 SepFormOther websitesHomepage/contact
8 SepPhone tapGoogle Ads/boiler-installation/boiler-installation
7 SepEmail clickOrganic search/boiler-repair/contact
5 SepFormDirect / typed inHomepage/contact
4 SepFormNot known—/contact
4 SepPhone tapOrganic search/boiler-repair/boiler-repair
3 SepFormGoogle AdsHomepage/contact
2 SepPhone tapDirect / typed inHomepageHomepage
2 SepFormOrganic search/boiler-installation/contact
1 SepFormOrganic search/boiler-repair/contact

Phone and email figures are taps on your number or clicks on your address, not confirmed calls or emails. "Not known" means the visit started on a page our tracking could not measure. We never collect names, phone numbers or messages.

The route to an enquiry

How people get to the point of getting in touch

The pages a visitor went through, in order, before they sent a form, called or emailed. Each enquiring visit is counted once.

Enquiring visits mapped34each visit counted once
Pages seen before getting in touch2for the typical enquirer
Got in touch on the first page29%without visiting another page

The most common routes

  1. HomepageContactEnquiry
    26%
  2. Boiler repairEnquiry
    21%
  3. HomepageBoiler repairContactEnquiry
    15%
  4. Boiler installationContactEnquiry
    12%

Pages people pass through

  • Homepage56%
  • Contact50%
  • Boiler repair41%
  • Reviews18%

The share of enquiring visits that saw each page on the way.

Scroll map

How far down the page people get

Warm colours mark the parts of the page most visitors see; cold colours mark the parts few people ever reach. Scroll inside the page to explore it.

Full-page screenshot of Homepage
Everything above this line is seen without scrolling
100% of visitors scroll this far
42% of visitors scroll this far
21% of visitors scroll this far
Your “Book a visit” button · 12% reach it

Only 42% of visitors get halfway down your homepage.

  • The first screenEveryone
  • A quarter of the way down100%
  • Halfway down42%
  • Three-quarters down21%
  • The very end of the page10%
Where people leave

The biggest drop happens between 25% and 35% of the way down: 30% of visitors stop there. Whatever sits in that stretch is where interest runs out.

What we recommend

Move the “Book a visit” button up. Right now it sits 90% of the way down, where only 12% of visitors ever look. Put a clear version of it in the first screen, and repeat it after your strongest proof.

Based on 746 desktop visits in September 2026. Screens vary in size, so positions on the screenshot are approximate.

Website health check

How the page measures up

We checked the page against the things that most often decide whether a visitor gets in touch: a clear offer, an obvious next step, proof you can be trusted, and speed.

Room to improve

Our check of your homepage on 24 September 2026.

  • Clarity62
    Is it obvious what you offer?
  • Call to action41
    Is the next step clear?
  • Trust55
    Is there proof you deliver?
  • Readability70
    Is it easy to take in?
  • Engagement57
    Does it hold attention?
  • Emotional pull48
    Does it speak to the visitor?

Missing 5

  • A headline that says what you do, for whomHigh impact

    The headline “Quality heating solutions since 1998” describes the business, not the problem visitors arrive with.

  • A clear call to action in the first screenHigh impact

    The only button in the first screen is “Learn more”. “Book a visit” first appears 90% of the way down the page.

  • A phone number visible without scrollingHigh impact

    The number appears once, in the footer.

  • Reviews near the first call to action

    Read the whole page: the reviews sit in the fourth section, below where most visitors stop.

  • Loads quickly on a phone

    The main content took 3.8s to appear on mobile. Google’s threshold for good is 2.5s.

In place 3

  • Services listed clearly

    Found “Boiler installation”, “Repairs and breakdowns” and “Servicing” in the second section.

  • Proof you can be trusted

    Found “Gas Safe registered” and “fully insured” in the Why choose us section.

  • A way to get in touch on the page

    Found the “Request a free quote” form, with five fields.

Every item above was checked on your live page on 24 September 2026 (page speed comes from Google’s own speed test). Not judged: prices on the page - a quote-led business: prices depend on the job.

Speed on a phone

Measured the way Google measures it. Slow pages lose visitors before they see anything.

3.8s
Main content appears
How long until the biggest part of the page shows
Needs work
0.02
Layout stability
Does the page jump around while loading?
Good
180ms
Response to a tap
How quickly the page reacts
Good
61
Google speed score
Out of 100, on mobile
Needs work
What we did

Work completed this month

  1. 9 September 2026
    Booking button on phones

    Repeated your own “Book a visit” button in the first screen on phones. One visitor in ten still sees the original page, so the effect can be measured.

    Homepage · phonesLive · measuring
  2. 16 September 2026
    Headline test

    Started testing “Boiler broken? Same-day repairs across Northfield.” against the current headline, on half of visitors.

    HomepageTesting
  3. 23 September 2026
    Reassurance line

    Removed the line added under the quote button after it did worse than the original.

    Boiler repairRemoved
What's next

The plan for next month

In the order we would do them, and who does each one: Automatic means our system tests or tracks it for you.

Do first
Your web team
Make the phone number optional on the quote form

More than half of the people who abandon the form leave at that field. They have already chosen you; ask for the number later.

AutomaticTesting now on the homepage
Find out whether a same-day headline brings more enquiries

Visitors arrive with a broken boiler, not an interest in the company’s history. The test runs until the result is clear.

Then
Your web team
Give the Areas we cover page a way to get in touch

It is the fourth busiest page and has no button, phone number or form on it.

You
Ask your last ten customers for a Google review

Reviews are your strongest proof, and fresh ones also help the Google listing that most of your enquiries start from.

Keep an eye on
Automatic
Keep counting phone taps and email clicks alongside forms

More than a third of your enquiries arrive this way; judging the site on forms alone would undercount it.

How to read this report
Visitors
Separate visits to your website recorded by our tracking. Your own team’s visits while editing the site are left out.
Enquiries
Every time someone sent a form, tapped your phone number or clicked your email address.
Conversion rate
Enquiries divided by visitors - the share of visits that turned into someone getting in touch.
Scroll depth
How far down a page each visitor got. Everyone sees the first screen; the rest depends on how far they scroll.

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